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Contact a Specialist
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Email a specialist
Is this a new request or do you want a status update?
New request
Status update (must be 48 hours or more after prior request)
Name
Your role at the company
Email address
Company name
Company website URL
Company postal address
Mailing information for each active mail server
IP address, reverse DNS record, and associated domain associated. One mail server entry per line.
Do you use an Email Service Provider (ESP)?
We are an ESP sending email for our clients
No-we send our own email
Yes
If you do use an ESP, which one?
Please check if you are an ISP (Internet Service Provider).
Do you use dedicated or shared IP addresses? or both?
Do you sign emails with DomainKeys/DKIM?
Domain keys only
DKIM only
Both
Neither
What type of emails are sent from your IP addresses?
Example: marketing, transactional, forum postings, newsletters, personal, other
What subscription process do you use?
Example: confirmed/double opt in, single opt in, opt out, co-registration, affiliate marketing, other
How many subscribers do you currently have?
How many emails do you send each month?
Privacy Policy URL
Subscription Form URL
Do you remove bouncing email addresses from your subscription list?
Yes
No
When you get an unsubscribe request, how long does it take to remove an email from your list?
Within 1 week
Within 10 days
Within 1 month
Longer than 1 month
Copy the entire message which triggered the error
Please remove
characters around important information (e.g. IP addresses and email addresses).
Additional information
A verification code has been sent to
Enter the code received or
try a new code
Verification code